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#008000b9!important}.titleAccessRole{display:flex;align-items:center;font-size:.7rem;padding:0 10px}.container-allCitySelect{display:flex;flex-direction:column;box-shadow:0 0 20px -10px #000000b2;margin:10px 0;border-radius:7px}.allCityInProvince{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;padding:10px;margin:5px}.headerCityOfProvince{display:flex;align-items:center;justify-content:space-between;padding:10px;margin:5px}.titleHeaderProvince{font-family:nastaliq;margin:0 5px}.boxCitySelect{display:flex;align-items:center;padding:15px 10px;margin:5px;border-radius:7px;width:350px;box-shadow:0 0 20px -10px #000000b2}.boxCitySelect>label{font-size:.7rem;padding:0 10px}@media screen and (max-width: 575px){.iran-map-wrapper{width:100%!important}.iran-map-wrapper>svg{width:350px!important;height:350px!important}}@media screen and (min-width: 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16px;text-align:center}.cell.index{font-weight:700}.cell.status.paid{font-weight:700;color:#16a34a}.cell.status.unpaid{font-weight:700;color:#dc2626}.head-numbers{display:flex;flex-wrap:wrap;justify-content:center;gap:8px}.head-number{padding:4px 8px;font-size:12px;border-radius:6px;background-color:#f3f4f6;border:1px solid #e5e7eb;box-shadow:0 1px 3px #0000000d;width:65px;text-align:center}.actions{display:flex;justify-content:center;gap:8px}.btn{padding:6px 12px;font-size:13px;font-weight:700;border:none;border-radius:8px;cursor:pointer;transition:all .2s ease;min-width:90px}.btn.accept{background-color:#16a34a;color:#fff}.btn.accept:hover{background-color:#15803d;box-shadow:0 2px 6px #16a34a66}.btn.reject{background-color:#dc2626;color:#fff}.btn.reject:hover{background-color:#b91c1c;box-shadow:0 2px 6px #dc262666}.btn.profile{background-color:#2563eb;color:#fff}.btn.profile:hover{background-color:#1d4ed8;box-shadow:0 2px 6px #2563eb66}.btn.ticket{background-color:#666;color:#fff}.btn.ticket:hover{background-color:#8b8b8b;box-shadow:0 2px 6px #a0a0a066}.titleModalInfo{text-align:center;margin-bottom:5px}.titleItemModalInfo{font-weight:700;font-size:.9rem}.textItemModalInfo{font-size:.9rem;padding:0 5px}:root{--primary: #1890ff;--primary-dark: #096dd9;--success: #52c41a;--warning: #faad14;--error: #f5222d;--gray-50: #fafafa;--gray-100: #f5f5f5;--gray-200: #eeeeee;--gray-300: #e0e0e0;--gray-600: #757575;--gray-800: #424242;--shadow: 0 2px 8px rgba(0, 0, 0, .1);--radius: 8px}.ticket-container{display:flex;max-width:1400px;margin:0 auto;background:#fff;border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden;height:90vh}.sidebar{width:320px;background:var(--gray-50);border-left:1px solid var(--gray-200);display:flex;flex-direction:column;overflow:hidden}.sidebar-header{padding:20px;border-bottom:1px solid var(--gray-200);background:#fff}.sidebar-header h2{color:var(--primary);margin-bottom:15px}.new-ticket-btn{background:var(--primary);color:#fff;border:none;padding:10px 20px;border-radius:var(--radius);width:100%;font-size:16px;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px;transition:all .3s}.new-ticket-btn:hover{background:var(--primary-dark);transform:translateY(-2px)}.filters{padding:15px;background:#fff;border-bottom:1px solid var(--gray-200)}.search-box{position:relative;margin-bottom:10px}.search-box input{width:100%;padding:10px 40px 10px 15px;border:1px solid var(--gray-300);border-radius:var(--radius);font-size:14px}.search-box i{position:absolute;left:15px;top:50%;transform:translateY(-50%);color:var(--gray-600)}.filter-options{display:flex;gap:8px;margin-top:10px;flex-wrap:wrap}.filter-btn{padding:6px 12px;border:1px solid var(--gray-300);background:#fff;border-radius:20px;font-size:12px;cursor:pointer;transition:all .2s}.filter-btn.active{background:var(--primary);color:#fff;border-color:var(--primary)}.ticket-list{flex:1;overflow-y:auto;padding:10px}.ticket-item{background:#fff;border-radius:var(--radius);padding:15px;margin-bottom:10px;cursor:pointer;transition:all .3s;border:1px solid var(--gray-200);position:relative}.ticket-item:hover{transform:translate(-5px);border-color:var(--primary);box-shadow:var(--shadow)}.ticket-item.active{border-color:var(--primary);background:linear-gradient(90deg,#e6f7ff,#fff)}.ticket-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:8px}.ticket-title{font-weight:600;color:var(--gray-800);margin-bottom:5px}.ticket-meta{font-size:12px;color:var(--gray-600);display:flex;gap:10px;align-items:center}.user-avatar{width:24px;height:24px;background:var(--primary);color:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px}.iconDeleteTicket{display:flex;align-items:center;justify-items:center;font-size:1.5rem;color:var(--error)}.ticket-preview{font-size:13px;color:var(--gray-600);margin-top:8px;line-height:1.4}.ticket-footer{display:flex;justify-content:space-between;align-items:center;margin-top:10px}.ticket-status{font-size:11px;padding:3px 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12px;border-radius:12px;font-size:12px;font-weight:500}.priority-high{background:#fff1f0;color:#cf1322}.priority-medium{background:#fff7e6;color:#d46b08}.priority-low{background:#f6ffed;color:#389e0d}.ticket-actions{margin-top:20px;padding:10px;background-color:var(--gray-300)}.ticket-actions h3{padding:5px 10px;font-size:14px;margin-bottom:5px;color:var(--gray-800)}.ticket-actions div{display:flex;gap:10px}.action-btn{padding:8px 16px;border:1px solid var(--gray-300);background:#fff;border-radius:var(--radius);cursor:pointer;display:flex;align-items:center;gap:6px;font-size:12px;transition:all .2s}.action-btn:hover{background:var(--gray-100);border-color:var(--gray-600)}.ticketAssignedContainer{display:flex;align-items:center;justify-content:space-between}.conversation{flex:1;overflow-y:auto;padding:20px;background:var(--gray-50);min-height:200px;max-height:400px;overflow-y:scroll}.message{display:flex;gap:12px;margin-bottom:20px;animation:slideIn .3s ease-out}.message.user{flex-direction:row-reverse}.message.agent .message-content{background:#fff;border:1px solid var(--gray-200)}.message.user .message-content{background:linear-gradient(135deg,var(--primary),var(--primary-dark));color:#fff}.message-avatar{width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:600;flex-shrink:0}.message.agent .message-avatar{background:var(--warning);color:#fff}.message.user .message-avatar,.message.admin .message-avatar{background:var(--gray-600);color:#fff}.message-content{max-width:70%;padding:12px 16px;border-radius:18px;box-shadow:var(--shadow)}.message-header{display:flex;justify-content:space-between;margin-bottom:5px;font-size:12px;opacity:.8}.message-text{line-height:1.5}.attachments{margin-top:10px;display:flex;gap:8px;flex-wrap:wrap}.attachment{padding:6px 12px;background:#fff3;border-radius:6px;font-size:12px;display:flex;align-items:center;gap:6px}.reply-section{padding:20px;background:#fff;border-top:1px solid var(--gray-200);box-shadow:0 -2px 10px #0000000d}.reply-editor{border:1px solid var(--gray-300);border-radius:var(--radius);overflow:hidden}.editor-toolbar{background:var(--gray-100);padding:10px;border-bottom:1px solid var(--gray-300);display:flex;gap:10px}.toolbar-btn{background:none;border:none;width:30px;height:30px;border-radius:4px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s}.toolbar-btn:hover{background:var(--gray-200)}.reply-textarea{width:100%;min-height:120px;padding:15px;border:none;resize:vertical;font-size:16px;line-height:1.5}.reply-textarea:focus{outline:none}.editor-footer{display:flex;justify-content:space-between;align-items:center;padding:15px;background:var(--gray-100);border-top:1px solid var(--gray-300)}.attachment-upload{display:flex;align-items:center;gap:10px}.file-input{display:none}.file-label{padding:8px 16px;background:#fff;border:1px solid var(--gray-300);border-radius:var(--radius);cursor:pointer;display:flex;align-items:center;gap:6px;font-size:14px}.send-btn{background:linear-gradient(135deg,var(--primary),var(--primary-dark));color:#fff;border:none;padding:10px 30px;border-radius:var(--radius);font-size:16px;font-weight:500;cursor:pointer;display:flex;align-items:center;gap:8px;transition:all .3s}.send-btn:hover{transform:translateY(-2px);box-shadow:0 4px 12px #1890ff4d}.attachments-list{display:flex;gap:10px;margin-top:10px;flex-wrap:wrap}.attachment-item{background:var(--gray-100);padding:8px 12px;border-radius:var(--radius);display:flex;align-items:center;gap:8px;font-size:14px}.remove-attachment{color:var(--error);cursor:pointer}@media (max-width: 1024px){.ticket-container{flex-direction:column;height:auto}.sidebar{width:100%;height:400px;border-left:none;border-bottom:1px solid var(--gray-200)}.ticket-item:hover{transform:translateY(-2px)}}@media (max-width: 768px){body{padding:10px}.message-content{max-width:85%}.ticket-meta-main{flex-direction:column;align-items:flex-start;gap:10px}.editor-footer{flex-direction:column;gap:15px;align-items:stretch}.attachment-upload{justify-content:center}.send-btn{width:100%;justify-content:center}}@keyframes slideIn{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;padding:40px;text-align:center;color:var(--gray-600)}.empty-state i{font-size:60px;margin-bottom:20px;opacity:.5}.empty-state h3{font-size:20px;margin-bottom:10px;color:var(--gray-800)}